Services at Liberty Of Learning
Liberty Of Learning uses own and/or third party applications, services to make connect between tutors and student for effective learning. Tutoring and learning service is primary services provided by Liberty Of Learning. Students are advised to book sessions in advance but instant session will be provided as per tutor availability in particular subject. If tutor is not available then we advice students to book session at some other time or wait for a while so that we can arrange a tutor in short span of time. We provide option for student to choose or change favorite tutor.
We use third party background verification service for tutors who join us to provide services to our registered student with reasonable commercial efforts. We do not have control on verification service on criminal check. Sole decision will be made on the basis of report provided by verification service provider for Tutors.
There are no fee charged by Liberty Of Learning for background check, recruitment process and training for tutors. Tutors will have to wear the cost of telephone, internet and tutoring tool required to teach student online. After training we will provide login detail to tutors to access classes so that they can start classes.
There is no fix pay for tutors who are working during their assigned time. They will be paid only for the session that they take with student on whiteboard. Tutors will be paid on monthly basis after calculation of sessions taken in their account via Bank Transfer or Paypal.
We are open 24 X 7 in all calendar years. But we cannot guaranty of tutoring on federal holidays. We try our best to arrange a tutor for your requirements anytime.
There is no obligation to register with us if you need tutoring with Liberty Of Learning. To use the services you need to pay any applicable amount to access sessions and whiteboard to connect with tutor online. Your username and password will be sent on your email ID after registration. You are solely responsible to share your account to any second person or share your information. You are advised to inform us immediately if you feel or see something wrong in your account by call or email or on chat with customer support team. We are not responsible if any other person apart from you takes session from your account.
You are not allowed to transfer your account or credit hours to another person.
We advice students and their parents to provide accurate and correct information which will help us to get in touch with you whenever we will be required on urgent basis. Most of the time our mode of communication is email but you may get call if something required discussing from Liberty Of Learning. You, as a student, not allowed contacting to Tutors directly with asking any personal information. If we find you doing so will cause a termination or suspension of your account with no refund.
You agree that we may record all or any part of any Tutoring Sessions (including voice chat communications) for quality control and review purpose for student and tutors and for training purpose. We reserve the right to review the Tutoring Sessions for any purpose in the middle of session or after session. Notwithstanding anything to the contrary above, you agree that we own all transcripts and recordings of Tutoring Sessions and all comments that you may provide to us on or through the site, the Services or any other means, such as part of user satisfaction or other similar surveys, and that these Terms shall be deemed an irrevocable assignment of all such transcripts and comments, each portion thereof and all intellectual property rights therein to us.
You acknowledge that the Software, the technology underlying the Services, and all other software, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, and other data or copyrightable materials, including the selection and arrangements thereof, provided or made available to you in connection with the site, the Software or the Services (collectively, the Company Content) are the proprietary works of us and/or our affiliated and/or third party providers and suppliers (Third Parties) and are protected, without limitation, pursuant to copyright laws. Except as expressly authorized by us or in these Terms, you may not copy, reproduce, publish, perform, distribute, disseminate, broadcast, circulate, modify, create derivative works of, rent, lease, sell, assign, sublicense, otherwise transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit the site, Company Content or the Services, in whole or in part. You will not, in any manner, without our prior written approval, decompile, disassemble, reverse engineer, reverse assemble or otherwise attempt to discover any source code of, the Software or any other Company Content, the site or the Services. You may not store any significant portion of any Company Content or the Services in any form, whether archival files, computer-readable files or any other medium. You may not mirror any Company Content or the Services on any server. Any unauthorized or prohibited use of the Software, other Company Content, the site or the Services may subject the offender to civil liability and criminal prosecution under applicable federal and state laws.
Not to be disclosed Information
You agree to maintain the Company Content and the Services (collectively, Proprietary Information) and to prevent the unauthorized, negligent or inadvertent use or disclosure thereof. You will not, without our prior written approval, directly or indirectly, use or disclose the Proprietary Information to any person or business entity except for a limited number of your employees who are on a need-to-know basis and who agree in writing to be bound by the restrictions on use and disclosure set forth in these Terms or restrictions no less restrictive than these Terms. You agree to promptly notify us in writing of any use or disclosure of Proprietary Information in violation of these Terms. You acknowledge that the use or disclosure of the Proprietary Information in any manner inconsistent with these Terms will cause us irreparable damage and that we will have the right to (i) equitable and injunctive relief to prevent such prohibited use or disclosure, and (ii) recover the amount of all damages (including attorneys fees and expenses) in connection with such prohibited use or disclosure.
The site or the Services may provide links to non LibertyofLearning.com World Wide Web sites or resources (Third Party Sites). This may include Tutors sending links to Third Party Sites and/or causing Third Party Sites (such as study resources or online education pages) to pop-up for your review. Because we have no control over Third Party Sites, you acknowledge and agree that we are not responsible for the availability of Third Party Sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from Third Party Sites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, advertising, products, services or other materials available on or through any Third Party Sites or for any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography, or profanity contained therein.
Cookies are used by almost all websites. A cookie is a small data file that is stored in user web browsers in order to recognize their computers. A web browser is a computer program used to download and display web pages, such as Internet Explorer, Mozilla Firefox or Google Chrome.
A cookie is a passive file and cannot collect information from users’ computers or spread computer viruses or other malicious programs. Cookies can, among other things, be used to prepare statistics of users' use of the site. Cookies are used to recognize computers in the event of subsequent visits. No personal information, such as name, address or similar, is stored in our cookies.
Storage period for a cookie:-
All cookies delete themselves after a given number of days, weeks or months; the time may vary according to purpose. It should be noted that a cookie is renewed at each visit and the storage period is reset.
Delete or block cookies:-
If you wish to delete cookies, this is done using your web browser settings. You can find the most commonly used web browser help/support via the following links:
Microsoft Internet Explorer: http://windows.microsoft.com/en-US/internet-explorer/internet-explorer-help#internet-explorer=top-solutions
Google Chrome: http://support.google.com/chrome/?hl=en
Mozilla Firefox: http://support.mozilla.org/en-US/home
Apple Safari: http://www.apple.com/support/safari/
Conduct, Fraud, and Consequences of Fraud
You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You shall not upload to, distribute through, or otherwise publish through the site or the Services any content that you do not have the right to transmit or that is defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, otherwise objectionable, or that could constitute or encourage a criminal offense, violate the rights of any party, or otherwise give rise to liability or violate any law. You agree that you will not in any way:
(i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the Services;
(iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or
(vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services.
You agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You agree that you will not disclose any information to a Tutor that could be considered personally identifiable information including your full name, address, telephone number, email address, social security number, password, skype ID or any other information that could be used to identify or locate you. A violation of this agreement may lead to a suspension of your account. Similarly, you agree that you will not solicit any such information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing.
You acknowledge that we may screen User Content, and that we shall have the right (but not the obligation), in our sole discretion, to remove any User Content, including terminating tutoring sessions. Without limiting the foregoing, we have the right to remove any User Content that violates these Terms or is otherwise objectionable. You agree and acknowledge that we may preserve User Content and may disclose User Content if required to do so by law or in the good faith belief that any such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms, respond to claims that any User Content violates the rights of third parties or protect our rights, property or personal safety or that of our users and the public.
You agree that if you defraud or access our system (or Tutors) through any method that is in any way improper, attempt to do so, or allow anyone else to do so, you will immediately pay us $50 per hour, plus all costs we incur related to detecting and investigating your improper action(s), for each hour (or part thereof) that you (a) obtain improperly, (b) use, and/or (c) allow anyone else to use.
You agree that our cost of investigation will always be a minimum of $500 and will include inside and outside attorney and paralegal time and related fees, as well as the fees of private and forensic investigators and all court and other costs associated with collecting the amounts you owe, such as the costs related to requesting subpoenas from courts and then serving those subpoenas on you as well as serving them on Internet Service Providers, phone companies, schools, and other persons or organizations that we feel may be able to assist with our investigation.
For the purposes of this document, defrauding our system or accessing them improperly means creating accounts and/or adding time to them and/or using time from them in any manner other than by following our defined procedures for creating valid accounts and then paying for the tutoring you receive.
Further, you explicitly agree that if you have at any time provided us with a valid credit card number for any reason, including initial authorization of your account, you hereby explicitly agree that we have your approval to charge your card for the full amount of the time you obtained improperly, plus a minimum of $500 towards our costs. For example, if you create twenty accounts on LibertyOfLearning.com under a hypothetical -one free hour- promotion or some other promotions, using multiple cell phones and/or credit cards, you agree that we may charge your card $1,000 (twenty hours times $50) plus $500 in costs, for a total of $1,500. You further agree that you will not dispute such a charge and that we retain the right to collect any additional actual costs.
Disclaimer of Warranty; Limitations
THE SITE, THE SERVICES AND EACH PORTION THEREOF ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED AT LIBERTYOFLEARNING.COM. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE COMPANY CONTENT, THE SERVICES AND EACH PORTION THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE COMPANY CONTENT, THE SITE, THE SERVICES, EACH PORTION THEREOF OR ANY THIRD PARTY SITES.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE OR THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE SITE, THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATE, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEITHER WE, NOR THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED IN THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. YOU AGREE NOT TO HOLD US (OR OUR AGENTS, EMPLOYEES OR TUTORS) LIABLE FOR ANY INSTRUCTION, ADVICE OR SERVICES DELIVERED WHICH ORIGINATED THROUGH THE SITE, THROUGH ANY VERIFICATION SERVICE OR IN CONNECTION WITH THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF.
You agree to indemnify, defend and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates' respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of any User Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses.
Copyrights and Copyright Agents
We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Copyright Agent (identified below) a notice with the following information:
a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;b. A description of the copyrighted work or other intellectual property that you claim has been infringed;c. A description of where the material that you claim is infringing is located on the site;d. Your address, telephone number, and email address;e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;f. A statement by you, made under penalty of perjury, that the above information in your notice to us is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Modifications to the Service
We may add, change or eliminate features, pricing, nomenclature and other aspects of the Services and make other changes at any time and these Terms will continue to apply to the Services as modified. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the site or the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the site or the Services.
We may terminate any of services with prior notification or information by email, phone, voice mail or post to users. Termination of your account will be considered as not a registered student and for more clarification we advice to contact to customer care team. You agree that upon the termination of these Terms, we may delete all information related to you on the Services and may bar your access to the site and use of the Services. Upon the termination of these Terms you will immediately destroy any downloaded or printed Company Content.
These Terms and any policies applicable to you posted on the site constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. All rights not expressly granted herein are expressly reserved. These Terms shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns. If any provision of these Terms is found to be illegal or unenforceable, these Terms will be deemed curtailed to the extent necessary to make the Terms legal and enforceable and will remain, as modified, in full force and effect. These Terms and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the laws of IPC, Delhi, India to contracts executed and performed entirely therein (without regard to any principles of conflict of laws), and jurisdiction for any court action in the State and County of Delhi. Any notice or other communication to be given here under will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail. Nothing in these Terms shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound.
Purchase, Payment, Recurring Monthly Billing
When you select an online tutoring plan, we immediately charge your credit card and put into your account the number of minutes that correspond to your online tutoring plan. On the same day of each renewal date, until you tell us or change to Manual Renewal from your account setting; otherwise, we charge fee to your credit card and refill your account with the number of minutes that correspond to your online tutoring plan. When you finish a tutoring session, we deduct the time you spent with the tutor from your account balance.
Our billing cycle will be 30 days or 60 days where every renewal day will be counted as per the plan and your card will be charged for the plan that you have chosen and fill minutes in your tutoring account with us.
The minutes we place in your account each month remain in your account until you use them in a session with one of our tutors, or until you cancel your online tutoring plan. We do not have role over facilities where all your unused minutes will be laps if that is not used in time period. You will be credited fresh tutoring minutes at the beginning of your renewals.
While enrolled for an online tutoring plan, you may purchase any plan at a fixed rate that is mentioned without upgrading or downgrading your plan, or changing your billing date. If you choose to purchase an unlimited tutoring plan that will provide you 20 Hours of maximum tutoring in subscription period; for additional usage you can subscribe with other plan.
Referral hours will be given only in the condition of when, any of your referred students join either by your efforts or our academic counseling team approaches your referred student and joins. Both the way you will be benefited for your referrals if they join. You will be credited every month 1 hour if your student renew every month. If student stop renewals then you will not be able to get advantage of referral incentive of 1 hour extra tutoring.
Referral tutoring hour will be applicable only until you have subscription duration available; after that it will be lapsed if you do not use before your renewal day.
While we hope that you will be completely satisfied with our Service, and we are proud that more than 90% of LibertyOfLearning.com users would recommend us to a friend, we know that occasionally you may have an unsatisfactory experience.
If you do have an unsatisfactory session, please let us know about your experience so that we may investigate and hopefully improve our service. To report an unsatisfactory session you may call us during business hours or you may sign in to your account and use our automated system. If our internal review process determines that your session did not meet our standards of quality, we will issue you all your minutes that you have spent during session. It must be used with your subscription month.
Please remember that our tutors will not give answers to questions! They will only help you understand how you can solve problems for yourself. Accordingly, we do not give credit for sessions in which a student demands that a tutor provide the answer.
How to Cancel, Refunds Are Available Only Within 15 Days of Initial Purchase
If you would like to cancel your plan for any reason, you may do so by visiting the site, signing into your account, and clicking setting link on your account page. You may also email. When you cancel your account, we will stop charging your credit card and will stop refilling your account with minutes each month. Any unused minutes left in your account will be usable by you until next billing date.
If you decide to cancel within 48 hours or used maximum of 30 minutes of session (whichever is earlier) then you will be eligible to get full refund without deduction of $8 administration cost. If you want to cancel your subscription after 2 days to 15 days then you will be eligible to get refund after deduction of $8 administration cost + tutoring hour used during 15 days at the rate of introductory plan cost (which is mentioned as per your grade plan). After 15 days of your tutoring if you cancel your account then you will not be issued refund. But your card will not be charged at next renewal date.
You can send a refund request by contact us page in written email.
Governing Law, Personal Jurisdiction, and Venue
For more information please communicate with Customer Care team by writing email through Contact us page, or call or email or chat.